Legal
Privacy Policy
Last updated: April 30, 2026
Who We Are
SeatFound ("we," "us," or "our") is an event seating service operated at seatfound.com. We help event organizers create branded seating lookup pages for their guests. Our contact email is hello@seatfound.com.
Information We Collect
From event organizers (account holders):
- Email address and password (used to create and access your account)
- Guest lists you upload — names and table assignments
- Event details — event name, date, branding assets (logo, colors, images)
- Payment information — processed securely by Stripe; we never see or store your full card number
- Google Sheet or Excel URLs if you use live data sync
From guests using the seating lookup page:
- We do not require guests to create an account or provide any personal information
- Guests type their name into a search field — this is not stored or logged by us
Automatically collected:
- Standard web server logs (IP address, browser type, pages visited) for security and performance purposes
How We Use Your Information
- To provide, operate, and maintain the SeatFound service
- To process payments and manage your subscription or per-event purchase
- To send transactional emails (receipts, account notices) — we do not send marketing emails without your consent
- To display your event's seating information to guests via your unique event URL
- To improve and troubleshoot the service
Third-Party Services
We use the following trusted third-party services to operate SeatFound:
- Supabase — database and user authentication. Your account data and guest lists are stored on Supabase servers. Supabase Privacy Policy
- Stripe — payment processing. All payment data is handled directly by Stripe and subject to their privacy policy. Stripe Privacy Policy
- Netlify — website hosting and serverless functions. Netlify Privacy Policy
- Google Fonts — font loading on the seating page. Google may log font requests. Google Privacy Policy
- Google Sheets / Microsoft Excel — if you choose to connect a live spreadsheet, requests are made to Google or Microsoft APIs on your behalf
- Google Gemini AI — if you use the AI theme generator, your brand description or uploaded images are sent to Google's Gemini API to generate a color theme
We do not sell your data to any third party.
Guest Data
Guest lists (names and table numbers) are uploaded by event organizers. This data is stored solely to power the seating lookup experience for that event. We treat this data as confidential and do not use it for any other purpose.
Event organizers are responsible for ensuring they have appropriate permission to upload and display their guest list data.
Guest data is automatically removed when an event expires or is deleted.
Data Retention
- Account data is retained for as long as your account is active
- Event and guest data is retained until the event expires or you delete it
- Payment records are retained as required by law (typically 7 years)
- You may request deletion of your account and associated data at any time by emailing hello@seatfound.com
Your Rights (GDPR & CCPA)
If you are located in the European Economic Area or California, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your personal data ("right to be forgotten")
- Portability — request your data in a portable format
- Objection — object to certain types of processing
To exercise any of these rights, email us at hello@seatfound.com. We will respond within 30 days.
Cookies
SeatFound uses minimal cookies. We use a session cookie to keep you logged in to your account. We do not use advertising or tracking cookies. No third-party analytics tools (such as Google Analytics) are currently active on this site.
Security
We use industry-standard security practices including HTTPS encryption, secure authentication via Supabase, and payment processing via Stripe's PCI-compliant infrastructure. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but take reasonable precautions to protect your data.
Children's Privacy
SeatFound is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us at hello@seatfound.com and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Continued use of SeatFound after changes constitutes acceptance of the updated policy.